Why My LG Washer Doesn’t Wash After Loading?

Got an LG washer that’s acting up after loading? We feel your pain. You load it up, hit start, and wait… but the wash cycle just won’t kick in on your LG washing machine. Before you start panicking or calling in the pros, let’s troubleshoot.  Whether it’s a clogged drain or a glitchy error code, we’ve got simple fixes to …

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Written by: Mohammad Waseem

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Got an LG washer that’s acting up after loading? We feel your pain. You load it up, hit start, and wait… but the wash cycle just won’t kick in on your LG washing machine.

Before you start panicking or calling in the pros, let’s troubleshoot. 

Whether it’s a clogged drain or a glitchy error code, we’ve got simple fixes to get your washing machine back on track in no time! 

Key Takeaways:

  • Common Issues: Drain pump, wiring harness, drain hose, and filter problems often cause LG washers to malfunction.
  • Quick Fixes: Check for clogs, kinks, and level the washer. Inspect and clean filters regularly.
  • Replacement: Faulty parts like the drain pump or wiring harness may need replacing for proper functioning.


  • Make sure it is plugged in and there is power. No power, no washing! Check if the water supply is on and flowing properly. Without water, the washer can’t do its job.
  • Take a look at the detergent dispenser. Sometimes it gets clogged or stuck, and that can mess things up.
  • Check drain hose to see if it’s kinked or blocked. Blocked drain hose means water can’t leave the machine.
  • Agitator needs a quick look too. If it’s not moving, it’s not washing. And don’t forget to check the belt – it should be tight and not worn out.
  • When it comes to loading, make sure you’re not overloading the machine. Too much laundry can throw things off balance.
  • Double-check the cycle settings; sometimes we accidentally set it wrong.

LG Washer Doesn’t Wash After Loading?

1: Drain pump is weak, failing, or clogged

This is the most common cause. The pump may work temporarily until it fails again.

  • Is there any debris or clogs in the pump? If so, remove them.
  • Does the pump spin freely and quietly when turned by hand? If not, it needs replacement.
  • Have you checked for any kinks or clogs in the drain hose? This can also prevent proper draining.


Unplug our washer and remove that drain hose from the back of the machine.

Let’s find the drain pump – if we got a front-load washer, it’s usually behind a panel at the bottom front, while on a top-load it can be accessed from the back. 

Image of opening the hose pump

We need to check for any debris or clogs in the pump and get rid of them. Use a wet/dry shop vac to catch any water when opening the pump.

Image of check for any debris or clogs in the pump

If the pump’s making too much noise or doesn’t spin freely, it probably needs to be replaced. 

Let’s make sure to order a genuine LG drain pump for our model.

To replace the pump, we gotta disconnect the hoses and wiring, remove the screws holding it in place, and install the new pump. Then reattach the hoses and wiring.

Finally, plug in the washer and run a test cycle to ensure it drains properly and there’s no leaks in the LG washing machine.

2: Wiring harness between the control board and drain pump is faulty

if the wiring harness connecting the control board to the drain pump is messed up or faulty, it’s gonna stop the pump from working right.

That means our washer won’t drain the water and won’t move through the wash cycle. This can be super annoying, but it’s a fixable issue.


Let’s inspect that wiring harness for any broken, burnt, or damaged wires. If we find the harness is faulty, we gotta replace it. This harness is what connects the control board to the drain pump and the position sensor.

Image of inspecting that wiring harness for any broken, burnt, or damaged wires.

We start by removing the relevant access panel, which could be on the rear or front, depending on your model.

Next, we unthread the mounting nut for the rotor assembly and take it off. Then, we use a socket to remove the stator mounting bolts so we can fully access the wiring.

If we see any damaged wires, we need to replace the entire wiring harness in the LG washing machine.

Part number 6877ER1016B is a common replacement we might need for the LG washing machine.

After replacing the harness, we reassemble everything in reverse order and give the washer a test run to make sure it’s all working fine.

3: Drain hose is kinked or clogged

Check the drain hose for any kinks or clogs that are preventing proper drainage. If your LG washer isn’t washing after you load it up, there’s a good chance the drain hose is kinked or clogged.

Here’s what we should do to fix it:

  1. Locate the drain hose – It usually runs from the drain pump at the bottom of the washer to the drain outlet.
  2. Check the drain hose for kinks, bends, or clogs – Straighten out any kinks you find and make sure it’s not squished against the wall or floor.
  3. If it’s clogged, disconnect it from the drain pump and drain outlet. You might need pliers or tweezers to remove any debris or foreign objects.
  4. Flush the hose with water to clear out any remaining clogs.
  5. Reconnect the drain hose securely to the drain pump and outlet.
  6. Run a spin cycle to see if that fixed the issue.

If it’s still not working, the drain pump filter might be clogged. We’ll need to clean the filter following the manufacturer’s instructions.

4: Drain filter is clogged 

  1. When was the last time you cleaned the drain filter?
  2. Have you noticed any debris or objects in the filter during previous cleanings?
  3. Have you experienced any other issues with the washer, such as slow draining or error codes?


First, pop open the drain access panel at the bottom front of the washer. Grab a shallow pan, we don’t want water all over the place.

Pull out the little drain hose and take off the plug – careful, the water might be hot in your LG washing machine!

Now, slowly twist the filter counterclockwise and pull it out.

Clear out any gunk or stuff, and give it a rinse. Pop the filter back in, turning it clockwise to lock it in place.

Reattach the drain hose, plug it, and close up the panel.

5: Washer is off-level

If your LG washer’s off-level, it might vibrate and not drain or spin right.

Here’s how we can fix it:

  1. Level Front to Back: Put a level on the washer’s flat part, front to back. Turn bolts clockwise to raise or counterclockwise to lower. Get that bubble in the middle.
  2. Level Side to Side: Now, turn the level side to side. Adjust bolts the same way till the bubble’s centered.
  3. Check Stability: Rock the washer gently corner to corner. If it’s steady, tighten the lock nuts.
  4. Test Run: Load about six pounds of laundry. Select rinse and spin, press start. Check for any rocking or vibration during the spin cycle.
  5. Rebalance If Needed: If still unbalanced, adjust again. For slippery floors, use non-skid pads.

6: Unbalanced load

Pause the cycle and open the door. Redistribute the clothes evenly in the drum. If it’s overloaded, take some items out to lighten the load. Avoid washing multiple bulky items together.

Select the right cycle for the laundry type and amount, as different cycles have different spin speeds that can help prevent imbalance.

After that, run a rinse and spin cycle with an empty drum to see if the UE error still shows up.

Make sure the washer is level. Adjust the levelling legs and use a bubble level to check from front to back and side to side. Adjust until the bubble is centered.

For small loads, add a few extra items to balance it out. Remember, bulky items like comforters and sheets can cause imbalance, especially in small loads.

7: Door lock is malfunctioning 

  • Our washer door seems locked, but the cycle won’t start.
  • The “Door Lock” light is on, but the door isn’t actually locking.
  • We might see a dE error code, meaning “door error.”


The door lock mechanism, a small electrical part, has failed and needs replacing.

Remove the rubber door seal and find the door lock mechanism (held by 2 screws).

Disconnect the wiring harness and remove the 2 screws to take out the door lock.

Install the new door lock, reconnect the wiring, and screw it back into place on your appliance.

Reattach the door seal and plug the washer back in.

Run a test cycle to ensure the door locks properly and the washer works normally.

8: Water level sensor has failed 

  • Washer overfills with water and threatens to flood
  • Washer does not spin or drain properly
  • Washer displays error codes related to water level issues, like FE (overflow) or IE (not filling)


  1. Check the water level sensor tube for any blockages or damage. Clean out any debris.
  2. Use a multimeter to check the resistance between the sensor terminals. It should be between 21-23 ohms. If not, the sensor is faulty and needs replacement.
  3. Enter the washer’s test mode by pressing SPIN SPEED, SOIL LEVEL, then POWER. Press START/PAUSE 4 times. The display will show the sensor frequency. It should read around 255 empty and 214 with a full tub.

Why is my LG washer not washing?

Are you having trouble with your LG washer? It can be super frustrating when your front loader or top load washer just doesn’t seem to get the job done, huh? One common issue is the rinse cycle.

Have you checked if you’re using too much detergent? Excess detergent can actually cause the washer to stop mid-cycle.

Also, sometimes, the machine’s water temperature settings can be a bit off.

Using warm water can often help dissolve the detergent better than cold water, preventing buildup and residue on your clothes.

If your LG front loader or top load washer is full of water and wouldn’t drain, that’s another headache. You might want to check the water valves and ensure they’re open so that water can flow properly.

Another thing that might be affecting your LG Tromm is the timer. Sometimes washers just get stuck, and a simple fix is to restart the cycle.

If the washer stops mid-cycle, and the machine turns on the pump but fails to drain, you might have a clogged pump or water faucet.

Now, in terms of appliance repair, checking for buildup and controlling it is key.

technician might need to be called in if simple troubleshooting tips don’t work. You can always look for related help library articles on the LG site or visit LG USA Support.

If the pump will not run or there’s a malfunction in the system, you might have to request a repair.

A clogged drain might cause the washer to have an odor or stop agitating properly.

Before calling in the experts, make sure to clean any visible residue, and you might want to wipe down the inside with a towel.


Why isn’t my LG washer washing clothes even after I load it?

If your LG washing machine isn’t washing clothes after loading, it could be due to several reasons such as low water supply, a clogged inlet filter, or the dial being improperly positioned. Check these factors for a simple fix.

How can I clean the inlet filters on my LG washer?

To clean the inlet filters, turn off the water supply to the washer, unscrew the hoses from the back, and gently brush out any debris from the filters. Reinstall the hoses and turn the water supply back on.

What should I do if my LG washing machine’s cycle time keeps increasing?

If the cycle time on your LG washer keeps increasing, it could be because of using too much detergent or low water pressure. Make sure to use the correct amount of detergent and ensure the water pressure is adequate.

My front loading LG washer is not draining properly. Any tips?

If your front loading LG washer isn’t draining properly, check the drain tube and the drain pump filter located at the front bottom of the washer. Clean any blockages to fix the issue.

How can I disable child lock on my LG washing machine?

To disable the child lock on your LG washer, press and hold the child lock button on the control panel for a few seconds until the lock icon disappears from the display.

Why is my front load LG washer making too many suds?

Excess suds can be caused by using too much detergent. Always follow the manufacturer’s recommendations for detergent amounts. High-efficiency (HE) detergent is also recommended.

How can I troubleshoot my washer if it won’t start?

If your washer won’t start, check that the power cord is securely plugged in, the circuit breaker isn’t tripped, and the door is properly closed. Ensure the dial is positioned correctly.

What should I do if water isn’t flowing into my LG washer?

If water isn’t flowing into your LG washer, check that the water faucets are open and the hoses aren’t kinked. Also, ensure that the inlet filters are clean for proper water flow.

Is there a way to contact LG support for more help?

Yes, for more detailed support, please visit the LG help library or their official website. You can also contact their customer service for assistance.

What does it mean if my LG washer stops mid-cycle?

If your LG washer stops mid-cycle, it could be due to a power issue, a problem with the timer, or an unbalanced load. Check these factors to solve the problem and get your washer running again.

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